Suspension replacement
Ask about worn suspension components, repeated bouncing, clunks over bumps or a change in ride feel. We assess the concern, identify the proposed replacement parts and discuss any related work before authorization.
Pointe-Claire · Montréal’s West Island
Mechanical care. Clear next steps.
Suspension replacement, oil changes, tire changes, parts replacement and vehicle diagnosis at Pneus Empire. Bring us your maintenance needs or describe what your vehicle is doing, and we’ll help define the next step at our Pointe-Claire shop.
We also work on Teslas and offer Tesla diagnosis. Tell us your model and concern so we can confirm the service scope before booking.
Local shop · open 24/7
822 Avenue Selkirk, Pointe-Claire
Gas, hybrid & EV enquiries
Vehicle and repair eligibility confirmed first.
A defined scope
We discuss the estimate before authorizing work.
What we do
Everyday maintenance. Targeted repairs.
Mechanical service starts with your vehicle and the concern you want addressed. Share the model, mileage and symptoms so we can confirm what is appropriate for your appointment.
Oil & filter changes
Maintain combustion engines with the oil specification and filter appropriate to the vehicle. Our standard fully synthetic and European LIQUI MOLY packages are detailed on the oil-change page.
Tire changes
Arrange seasonal tire changes or discuss a tire-related concern. Tell us whether your tires are mounted on wheels, their size and whether you are combining tire work with another shop service.
Parts replacement
Have a component that needs attention? Share the symptom or an existing diagnosis. We confirm whether the requested repair is within our scope and quote the suitable parts and labour for your vehicle.
Vehicle diagnostics
Warning messages, intermittent faults and unusual behaviour need context. We use your symptom description and diagnostic findings to help identify the issue and explain the recommended next step.
Tesla diagnostics
We accept Tesla diagnostic enquiries and mechanical-service requests. Provide the model, year, exact alert text and symptoms so we can confirm the applicable diagnostic work and appointment requirements.
Tesla owners
Tesla diagnosis in Pointe-Claire.
An alert or unexpected behaviour is a reason to gather details, not to guess at a part. Note the full message, when it appears and any changes in vehicle operation. Send those details with your Tesla model and year when you contact Pneus Empire.
We confirm the diagnostic scope for the specific issue. Battery work, high-voltage repairs, software access and manufacturer-restricted procedures are not implied by a diagnostic booking. If the concern requires service outside our scope, we will explain that limitation.
What to include in your enquiry
- Model, model year and approximate mileage.
- The exact alert code or message, if present.
- When it occurs: driving, parked, charging or after recent work.
- Whether the symptom is constant or intermittent.
- Any related tire, suspension or mechanical concern.
Independent service
Pneus Empire is an independent service provider and is not a Tesla-authorized service centre. Fully electric Teslas do not need combustion-engine oil changes.
Understand the estimate
Parts, labour and your approval.
Our mechanical labour rate is $130 CAD per hour plus applicable taxes. Parts are charged separately. The final price reflects the authorized work, parts and labour time; a symptom description alone is not a fixed-price repair quote.
Diagnosis may be needed before a repair estimate can be prepared. A fault code is a clue, and further checking may be needed to identify its cause. We discuss the diagnostic scope and estimated cost before you authorize it, then explain recommended repairs and seek approval for additional work.
A simple labour example
2 hours = $260
Two authorized labour hours at $130 per hour equal $260 CAD in labour, before parts and taxes. This is an illustration of the hourly rate, not an estimate for any particular repair.
- Vehicle details and inspection can affect parts selection.
- Seized fasteners or related damage can change the work required.
- Any change to the agreed work is discussed for authorization.
Before your visit
A better description helps us plan better service.
You do not need to diagnose the vehicle yourself. A few practical observations help the team understand your concern and plan a suitable appointment.
Describe the conditions
Does the noise happen over bumps, at a particular speed, while turning or during braking? Is it new, worsening or only present when cold?
Bring useful history
Mention recent tire work, repairs, an impact or previous diagnostic results. Your maintenance history can provide useful context.
Discuss the visit first
Tell us about any driving restrictions or urgent warning messages before travelling. Follow the vehicle’s owner-manual instructions for its warnings.
How to book
From the first symptom to an agreed plan.
Our shop is at 822 Avenue Selkirk in Pointe-Claire, convenient for drivers in Montréal’s West Island. Call or use the form below to confirm whether we can help with your vehicle and to arrange your visit.
Send your request
Describe the vehicle, desired service and symptoms. For a Tesla alert, include the exact message where possible.
Confirm the scope
We discuss vehicle eligibility, the planned diagnosis or repair, the estimate and appointment availability.
Authorize the work
Review the proposed service and cost before work begins. If findings change the plan, we contact you about the additional work before proceeding.
Mechanical service questions
Know what to expect.
What mechanical services does Pneus Empire offer?
We offer suspension replacement, oil changes, tire changes, parts replacement and vehicle diagnostics. We also work on Teslas and can perform Tesla diagnosis. The exact work we can undertake is confirmed for your vehicle and concern before booking.
What is the hourly labour rate?
Mechanical labour is $130 CAD per hour plus applicable taxes. Parts are additional. We discuss the planned work, expected labour and parts before authorization; the total depends on the specific repair.
Is diagnosis free or included in a repair?
Diagnostic work is billable. We confirm the planned diagnostic scope and estimated charge before you authorize it. Any repair proposal is discussed separately; do not assume diagnostic time is included in a parts-replacement price.
Do you diagnose Teslas?
Yes. Pneus Empire accepts Tesla diagnostic requests. Send your model, year, warning message and symptoms so we can confirm the appropriate scope. We are an independent service provider, not a Tesla-authorized service centre, and specialized or restricted work must be confirmed separately.
Can you replace a part I think has failed?
Tell us which part you suspect and what symptoms you noticed. We confirm whether the work is within our scope and whether diagnosis is advisable before replacing it. Replacing a suspected part without establishing the cause may not resolve the concern.
Where are mechanical services performed?
Mechanical services are performed at the Pneus Empire shop, 822 Avenue Selkirk, Pointe-Claire, QC H9R 3S3, open 24 hours a day, 7 days a week. Call (263) 993-2537 or send a request before visiting to confirm the scope, technician and service-bay availability.
Connected services
Keep your maintenance together.
In-shop oil changes
Standard fully synthetic from $89.99 (standard) + taxes; European LIQUI MOLY from $145.99 (standard) + taxes, with up to 6 L of oil included. See package details.
Explore service →Tires & wheels
Explore tire and wheel options, then ask about the right fit and service for your vehicle.
Explore service →Seasonal tire storage
Learn about tire storage and discuss it when planning your seasonal tire change.
Explore service →Let’s talk about your vehicle
Tell us what your vehicle needs.
Request an appointment, describe a symptom or ask about a repair. We will confirm whether the work is within our scope and discuss the next step with you.
(263) 993-2537
info@pneusempire.ca
822 Avenue Selkirk
Pointe-Claire, QC H9R 3S3Get directions
Our shop is open 24 hours a day, 7 days a week. Contact us before visiting to confirm technician, parts and service-bay availability.